Answers for Clients

1. HOW DO I KNOW YOUR CONTRACTORS ARE ALL THAT AND A BAG OF CHIPS?

A pool of trusted talent at your fingertips.
Our pool of independent digital contractors have all verifiably demonstrated recent work that showcases their abilities and strengths. Further, we only onboard contractors with experience managing and completing paid projects. They must have online portfolios available for review within their Social Market profile, and service offerings that we know to be timely, tactical and highly relevant to today's talent and digital solution-seeking businesses. 

2. ARE YOUR CONTRACTORS LOCAL?

We match local talent with local businesses whenever possible.
We understand the importance for many brands and businesses to keep their investment close to home, which is why we aim to attract the talent you need locally. In the event that you cannot find the service provider you require locally, we may point you to another geography. 

3. HOW ARE YOU DIFFERENT FROM OTHER AGENCIES?

Simple. We value our clients and contractors equally. 
Years in the agency business left us wanting a better way for sought-after digital talent to connect with great businesses. Our contractors retain 100% of their fees, giving them a greater sense of ownership, commitment, and success. Social Market clients, on the other hand, are given a fast, simple and affordable way to access the services and launch the projects their business requires.

4. DO I OWN THE FINAL WORK?

You paid for it - you own it. 
Having experienced this firsthand, we understand the scorn of paying for a product and then being told you don’t own the rights. At Social Market, you own the rights and IP of everything you pay for, including photography and design work.

5. WHY SOCIAL MARKET?

Sought-after digital talent. Seamless process. Unparalleled agility.
Kiss inflated fees, gated processes and unnecessary hand-holding and roadblocks goodbye. At Social Market you find the service and the contractor you need, the cost is completely transparent, and you get started. Today. 

6. WHAT IF I WANT TO HIRE MY CONTRACTOR FULL-TIME?

You’ve found your match - great news! Hire away. No clauses. No buy-outs. 
We want to connect good people. It’s that simple. We know that in the process some of our talented contractors may find their forever match, at which point we wish you happy digital marketing ever after!

7. WHY DO I PAY 100% OF THE COST UPFRONT?

Marketplaces keep costs and talent at the forefront.
While you do immediately pay for the service offerings you purchase in the marketplace, Social Market holds your payment in escrow until the job is done. Once both parties have indicated that the work is successfully complete, the funds will transfer to the contractor. This protects both parties and ensures jobs are successfully completed as promised.

8. WHAT HAPPENS IF I AM NOT COMPLETELY SATISFIED WITH THE WORK?

Sometimes it’s just not a great fit.
If there is a dispute regarding the quality or completion of the service offering (i.e. marketplace listing) purchased, Social Market will conduct a review of services rendered and determine a resolution and final distribution of funds. 

9. WHAT PAYMENTS DO YOU ACCEPT?

Flexibility at every step.
Major credit cards, PayPal and Stripe are all accepted.

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